Behind the Counter
By Harper Jones – April 17, 2026
You have reached the right place if you have plans to open a retail shop like Greggs. The information here can help anyone who wants to understand how a high-volume bakery chain operates, it is crucial to first clear up a common misconception: retail shops like Greggs generally do not mix dough or bake from scratch on-site. They use a “hub and spoke” model. Huge centralized factories (the hubs) prepare, portion, and freeze the products. The retail shops (the spokes) are simply “bake-off” locations. This keeps product quality perfectly uniform and drastically reduces the equipment footprint needed in expensive high-street or airport locations.
Here is the exact breakdown of the equipment required at the retail shop level and industrial level, and how to get it. Click below to navigate to the desired option faster:
Bake-Off Ovens
Commercial In-Store Convection Ovens
MONO Eco Convection Ovens
Key Features:
- 7″ high-definition, full colour touch-screen
- Energy-Saving LED In-Door Lights
- New ergonomic, two-stage, black handles
- Available in 4, 5, 7 and 10 tray sizes
- Auto Shutdown,Sleep Mode, Overlapped Insulation, Customisable Wallpapers, Stores 100 programmes, Alpha-Numerical Recipe Names, USB Programmable
MONO Eco Connect Convection Oven
Key Features:
- 7″ high-definition, full colour touch-screen
- Available in 4, 5, 7 and 10 tray sizes
- Cloud connectivity to the MONO-Connect system (paid for service)
- Auto Shutdown,Sleep Mode, Overlapped Insulation, 7-Day Timer, Favourites Menu. Multi-Bake
MONO Eco Connect Plus Convection Ovens
Key Features:
- 7″ high-definition, full colour touch-screen
- Available in 4, 5, 7 and 10 tray sizes
- Now with Variable Fan Speed
- Cloud connectivity to the MONO-Connect system (paid for service)
- Auto Shutdown,Sleep Mode, Overlapped Insulation, 7-Day Timer, Favourites Menu. Multi-Bake
MONO Eco-Connect+ Wash Convection Ovens
Key Features:
- 7″ high-definition, full colour touch-screen
- Available in 4/5 tray sizes
- Meat to Sweet in Just 35 Minutes
- NEW Variable Speed Oven fan for baking delicate products
- Cloud connectivity to the MONO-Connect system
- Solid State Heating Control System to accurately control the temperature during baking
- KIWA Certified
MONO Food to Go Convection Ovens
Key Features:
- Single phase, 13Amp, Plug-&-Play
- Available in 3-tray and 4-tray formats
- Includes bi-directional fan for an even bake
- Energy-efficient LED strip to light baking chamber
- Digital control panel stores up to 10 programmes
- Integrated steam system for a great crust
- Small and compact, takes up very little space
MONO Static Rack Oven
Key Features:
- Compact footprint for smaller bakeries
- 6-phase baking options
- Automatic Damper facility
- Half-load or full-load options
- Front access ramp
- Energy saving Sleep Mode, Auto Shutdown & 7-Day Timer
- Intuitive, touch-screen Eco Connect controller
TurboChef i3 Convection Oven
Key Features:
- Perfect for batch cooking as it holds a half sheet pan
- Rapid heating, and precise temperature control.
- Manage and distribute menu updates remotely with Open Kitchen.
- Top and bottom air controls ensured consistent quality
TurboChef Eco ST Oven
Key Features:
- El Bandido panini press option available for sandwiches, wraps, and more.
- Rapid heating, and precise temperature control.
- Manage and distribute menu updates remotely with Open Kitchen.
- Slimline design maximizes countertop space while effectively handling peak service periods
- One-touch display simplifies operations across all locations, ensuring consistent product quality.
Combi oven
Combi ovens, or combination steam-convection ovens, are culinary appliances that cook using a mix of dry convection heat and moist steam.
Rational iCombi Classic
Key Features:
- Higher performance, more productivity, lower resource consumption.
- 100-program storage (up to 12 steps each),
- 4 automatic cleaning cycles,
- 5-speed fan
- Fresh steam generator
- Includes a USB port for data management, core temperature probe, and LED lighting
Rational iCombi Pro 6-1/1
Key Features:
- iCookingSuite for automated cooking paths
- iProductionManager for managing mixed loads
- iCareSystem for automatic, rapid cleaning
- 6-point core temperature probe for precise, self-teaching, and automatic cooking, with a temperature range from 30 °C – 300 °C.
- Built-in WiFi and ethernet (ConnectedCooking) for remote monitoring, data logging, and software updates.
Rational iCombi Pro 10-1/1
Key Features:
- iCookingSuite (cooking intelligence),
- iDensityControl (climate management)
- iProductionManager (workflow efficiency)
- iCareSystem (fast 12-minute cleaning)
- Offers steam (30-130°C), convection (30-300°C), and combination (30-300°C) modes
- Includes a 6-point core temperature probe, WiFi connectivity for remote monitoring (ConnectedCooking), and integrated hand shower
Rational iCombi Pro 10-2/1
Key Features:
- iCookingSuite (cooking intelligence),
- iDensityControl (climate management)
- iProductionManager (workflow efficiency)
- iCareSystem (fast 12-minute cleaning)
- 6-point core probe for precise cooking, Wi-Fi connectivity, and LED lighting with rack signaling.
- Operates between 30 degree and 300 degree centigrade, with a built-in, retractable hand shower for easy, safe cleaning.
Rational iCombi Pro 20-1/1
Key Features:
- iCookingSuite (cooking intelligence),
- iDensityControl (climate management)
- iProductionManager (workflow efficiency)
- iCareSystem (fast 12-minute cleaning)
- High-resolution 10.1″ TFT color touch display with a central dial for intuitive control.
- Integrated Wi-Fi and Ethernet for ConnectedCooking digital management.
Rational iCombi Pro 20-2/1
Key Features:
- iCookingSuite (cooking intelligence),
- iDensityControl (climate management)
- iProductionManager (workflow efficiency)
- iCareSystem (fast 12-minute cleaning)
- Available in both 3-phase electric (ICP202E) and gas (ICP202G) models.
- Features triple-glazed doors and high-performance, energy-saving technology.
Industrial Ovens
SENIUS Tunnel Ovens
Key Features:
- Baking widths available from narrow to very wide
- Zone lengths ranging from 4 to 16 meters
- Oven lengths of up to 100+ meters
- Baking temperatures of up to 350°C.
- Multiple options for baking belts
- Pneumatic or hydraulic band tensioning systems
- Wash-down and USDA-compliant ovens
Heated Display Cabinets
Serve-Over Heated Merchandisers
Fri-Jado-heated-merchandiser
Key Features:
- LED shelf lighting with natural colour reproduction on each shelf
- Solid back version with mirrored back wall
- Rear loading version with folding doors per shelf
- On castors for easy moving
- Single temp or Multi Temp
- Optional accessories available to further enhance the food presentation and holding conditions
- Hot Blanket Technology combines efficient hot air recirculation and conduction to reduce energy use by up to 50%, Guided airflow stays inside the unit, blocking colder ambient air
Grab-and-Go Heated Multi-deckserve
Moffat Grab & Go food merchandiser
Key Features:
- Digitally variable temperature controls between 30°C and 90°C.
- 50mm thick insulation isolates the zones and increases efficiency.
- The gentle warm air curtain increases food shelf life and reduces the quantity of waste.
- Full height LED illumination.
- Point of sale / display ticket information strips (designed for standard 39mm price tickets).
- Mobile with all swivel castors, two with brakes.
- 24 hour operation.
Counterline Grab & Go food merchandiser
Key Features:
- Perfect for hot rolls, pies, pasties, chicken portions etc.
- Illumination to all shelf levels.
- Each shelf controlled individually. Controls located in drop-down fascia.
- Produce displayed on bright polished stainless steel shelf covers removable for cleaning.
- New fan assisted heated self help display.
- Castors come as standard with this display.
Commercial Refrigeration
Foster Walk-In Freezers(Bespoke)
Key Features:
- Various heights available up to 3 metres
- Flexible configuration or size
- 75mm or 100mm insulation panels
- Temperature monitoring
- Hinged, sliding doors, secondary doors and doors with vision panels
- Ramp options, external, internal, fixed and removable
True Manufacturing Open-Front Multideck Chillers
Key Features:
- 2-Self Closing Slide Doors with Low-E, Double Pane Thermal Insulated Glass Door Assemblies
- Tested at 25°C, 60% RH, per ‘Refrigerators with a Direct Sales Function’ for perishable food merchandising.
- Recessed Swivel Castors and Leg Levelers.Temperature monitoringnged, sliding doors, secondary doors and doors with vision panels
Williams Refrigeration Refrigerated Prep Counters – Onyx – CPC4
Key Features:
- CoolSmart controller for reduced energy consumption
- Self closing doors with magnetic balloon gaskets for 100% seal
- Heavy duty swivel and brake castors
- Lid for overnight storage of ingredients.
Coffee Machines
Thermoplan Black&White BW4
Key Features:
- Robust and intuitive 10″ touchscreen display made of tempered glass
- Black&White4 is designed for a medium to high daily demand of up to 500 cups
- Hot or cold milk foam
- Temperature monitoring
- Higher dosage of up to 25 grams enables the preparation of high-dose double or triple shots
- Complete cleaning takes only 17 minutes
Mixers & Dough Plants
Verymix Continuous Mixer
Key Features:
- Verymix continuous mixer is the ideal equipment for producing raw, pre-cooked, and frozen doughs such as baguettes, ciabattas, pizzas, pastries, puff pastries, and doughnuts.
- A perfect and fast pre-hydration of powders thanks to the horizontal pre-mixer (PMH)
- Intensive production 24/7
- Quality and Consistency of dough production 24/7Ramp options, external, internal, fixed and removable
Rademaker Laminators Pastry & Dough Plants
Key Features:
- Equipment to be used for laminating, as well as dough block making, block processing and straight sheeting.
- Combinations of both manual and fully automatic processes are possible
- Produce pastries fully automated, semi-automated, or combined with manual processes, and experiment with endless variations in fillings, shapes, and decorations.
Fimar SPIRAL KNEADER 38SN
Key Features:
- Used for different types of dough, especially suitable for soft doughs such as bread, pizza and piadina
- Parts in contact with food such as bowl, spiral and dough splitting rod are made of stainless steel AISI 304
- Safety microswitch on bowl lid
- Different options on request, including AISI 304 stainless steel grilled cover.
Important Disclaimer:
Greggsmenusprices.co.uk is an independent fan site and is not affiliated with, endorsed by, or connected to Greggs plc or any of the industrial equipment brands(Mono, TurboChef, Rational, SENIUS, Fri-Jado, Moffat, Counterline, Foster, True Manufacturing, Williams, Thermoplan, Verymix, Rademaker, Fimar etc) featured here. All trademarks, logos, and brand names belong to their respective owners and are used here strictly for identification and informational purposes. Our research into the machinery behind the menu is entirely independent and does not represent official statements, information or endorsements from these companies.